When a loved one dies, many questions arise. On this page we seek to answer some of the more common enquiries.
What do I do when someone dies? This depends a little on where the person died and the manner of death, but as a general comment, if death occurred at a nursing home or in a hospital, call your Funeral Director for advice and assistance. If death occurs at home, the first thing you need to do is call your doctor. After this and before any further arrangements are made, call your Funeral Director who will be able to guide you on all things that need to be done.
Can the family choose the casket? Yes, we offer a range of different styles at different prices. Your choice can be weighed up between what you can afford, what you see as practical and what you regard as a fitting tribute to the deceased. For more information, please click here.
In cremation, what happens to the casket? The casket is cremated too. Most crematoria in New Zealand are owned by the local municipal authority and cremation procedures are laid down by law.
Who chooses between burial or cremation? When the wishes of the deceased are known they are followed. If they are not known, then it usually becomes the decision of the executor of the will and/or family.
Should children attend funerals? Children, like adults, need to go through a grieving process. Also like adults, children learn that death is a fact of life. It is well worthwhile for care-givers to talk with their children about death before it occurs - this very much minimises the shock when it finally happens. Depending on the age of the child, the choice of whether to attend the funeral or not may be left up to the child.
Further questions You may have further questions, such as 'Is embalming necessary?', 'What costs are involved?', 'Do I need a will?' and so on. For answers to these and other questions, please contact us.Please feel free to browse the rest of our site, using the links at the top of the page.